SolarWinds Dameware Remote Support
Remote control and systems management tools in one easy-to-use package.
Features:
- Fast and secure remote control
- Anywhere, anytime remote assistance
- Simplify Windows® Server and Worktation administration
- Built-in remote admin tools
- Deliver remote support from iOS and Android devices
- Remotely manage Active Directory® environments
Starts at $365 per tech
No monthly fees, connect to unlimited end devices
SolarWinds Dameware Mini Remote Control
Affordable remote control software for your support and help desk needs.
Features:
- Multi-platform desktop sharing and remote control
- Remote access to sleeping and powered-off servers and workstations
- Multi-factor authentication
- Flexible user access control
- Customize and automatically deploy remote control agents
- Remote session tools and utilities
Starts at $259 per tech
No monthly fees, connect to unlimited end devices
SolarWinds Service Desk
A modern IT service management (ITSM) solution to eliminate barriers to employee support services.
Features:
- Incident management consolidates, manages, and prioritizes incoming tickets.
- Service catalog standardizes service request and fulfillment processes.
- Fully integrated IT asset management compiles hardware, software, POs, and more.
- Service portal for users to have a single place to submit tickets and requests.
Starts at $15
SolarWinds Web Help Desk
Affordable Help Desk Ticketing and Asset Management Software.
Features:
- Maintain your asset inventory
- Control change management
- Employ robust reporting and monitoring
- Automate ticketing management
- Centralize your knowledge management
- Meet your SLAs
Starts at $695 per tech
No monthly fees, support unlimited end-users