Accelerate user adoption of newly implemented software
Adeptec offers technical training services to help organizations increase ROI for new or existing SolarWinds® software.
Most organizations deploy new technology to meet the demand for improved efficiency and productivity. However, the success of any implementation depends a great deal on strong user adoption.
We recognize that the potential of any product is fully exploited only through strong user adoption. And we work with organizations to employ proven strategies that will increase user adoption.
What measures do we employ to increase user adoption?
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Needs AssessmentWe conduct an assessment to ensure the proposed training meets or exceeds the requirements of the organization. |
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User ExperienceWe analyze customer interaction for insights about product usage, integration, and limitations of the product. |
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Product TrainingWe help users identify the features and benefits of adopted technology with use cases for increased digital adoption. |
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Technical AssistanceWe assist users with the technical implementation from planning and deployment to upgrades and migrations. |
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Extended SupportWe provide 7 days of post-training support so users can get answers to questions about the product or service. |
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Periodical Follow-UpWe follow up with your team to determine how we may continually improve the technology and process. |
What are the benefits of training with Adeptec?
Certified Trainers
Our SolarWinds certified trainers have an average of between 7 and 10 years’ experience and teach hundreds of classes each year in subject areas related to IT management.
Reduced travel expenses
We provide instructor-led classes online in our virtual classroom, so you have the benefits of SolarWinds training without the hassle and expense of travel.
Increased User Adoption
We work with your organization to identify your needs and objectives. And we employ proven strategies with a focus on increasing user adoption of newly implemented software.
Flexible Training
Our ability to deliver flexible and effective SolarWinds training makes us a key strategic partner in managing change. We provide a full range of training solutions, from standard courses to customized training, tailored to meet specific needs.
Looking for advanced training for SolarWinds software?
Adeptec’s training program offers more than 25 training courses for SolarWinds® software. All instructor-led classes are available online and in-person to customers worldwide.