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SolarWinds Dameware Remote Support


Remote control and systems management tools in one easy-to-use package.


Features:

  • Fast and secure remote control
  • Anywhere, anytime remote assistance
  • Simplify Windows® Server and Worktation administration
  • Built-in remote admin tools
  • Deliver remote support from iOS and Android devices
  • Remotely manage Active Directory® environments


Starts at $365 per tech

No monthly fees, connect to unlimited end devices



SolarWinds Dameware Remote Everywhere


Affordable remote control software for your support and help desk needs.


Features:

  • Multi-platform desktop sharing and remote control
  • Remote access to sleeping and powered-off servers and workstations
  • Multi-factor authentication
  • Flexible user access control
  • Customize and automatically deploy remote control agents
  • Remote session tools and utilities



Starts at $259 per tech

No monthly fees, connect to unlimited end devices



SolarWinds Service Desk


A modern IT service management (ITSM) solution to eliminate barriers to employee support services.


Features:

  • Incident management consolidates, manages, and prioritizes incoming tickets.
  • Service catalog standardizes service request and fulfillment processes.
  • Fully integrated IT asset management compiles hardware, software, POs, and more.
  • Service portal for users to have a single place to submit tickets and requests.


Starts at $15



SolarWinds Web Help Desk


Affordable Help Desk Ticketing and Asset Management Software.


Features:

  • Maintain your asset inventory
  • Control change management
  • Employ robust reporting and monitoring
  • Automate ticketing management
  • Centralize your knowledge management
  • Meet your SLAs


Starts at $695 per tech

No monthly fees, support unlimited end-users